Orders & Returns
In order to return an item you (the original purchaser) must contact us within 14 days of receiving your order. The item must be new, unworn, in the original packaging with all tags attached. Items must be returned within 30 days of receiving them. If these requirements are not met, the request will be denied. If you return items that have been denied or do not meet our return policy, the items will be returned to you at your cost. Contact us to return an item, and receive a return label. Once the returned product is received at our warehouse, a refund less the cost of original and return shipping will be issued within 7 days.
Pre-orders
Please check each item description carefully if the item is a pre-order for the expected ship date. Pre-orders cannot be canceled or changed in any way once the order is placed.
Shipping Policy
- When will my order ship?
Your order will be processed as soon as possible, and we do our best to fulfill the oldest orders first. Most orders ship within 2-5 business days from the time your order is received. Warehouse Sales, Site-Wide Sales, and other Seasonal Sales will ship within 5-8 business days from the time your order is received.